CareLuminate Quality and Safety Report
Bayfront Health Seven Rivers
6201 N SUNCOAST BLVD
CRYSTAL RIVER, FL
(352) 795-6560
Patient
Recommendation
Concerning: Bottom 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
52%
Concerning: Bottom 10% Hospital
Based on 52% of 1,056 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
48%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Bayfront Health Seven Rivers but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Nurses Say it Straight
These comments are not from nurses at Bayfront Health Seven Rivers but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
ICU care great, but care suffers after downgrade. Best care in the ICU, nobody wants to be there.
Providence Hospital: Large facility with a sense of community care. I would feel confident receiving care here.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Excellent care, challenges with staffing, transfer to OHSU for surgery.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the available CMS HCAHPS patient ratings and quality data, Bayfront Health Seven Rivers has received low overall patient satisfaction. Patients have reported that the care team can be slow at times in meeting their needs and have difficulties with communication about their medications. Additionally, patients have experienced significant challenges with transitions between departments in the hospital and have expressed concerns about being able to have a quiet rest. While the hospital's mortality rates are average, they are successful in treating conditions like pneumonia to prevent patients from returning to the hospital. However, the hospital does struggle with high infection rates. Furthermore, the hospital's ER wait time is average, with patients being seen and treated within an average timeframe of 2-3 hours.
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of Nurses Recommend to Their Loved Ones