CareLuminate Quality and Safety Report
HCA Florida Gulf Coast Hospital
449 W 23RD ST
PANAMA CITY, FL
(850) 769-8341
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
63%
Below Average: Bottom 50% Hospital
Based on 63% of 416 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
62%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at HCA Florida Gulf Coast Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Quality of care varies based on factors including stress level, patient load, and staffing; sometimes we have 5-6 patients.
Great care, but lacking due to staffing and overwhelming workload. Might not be timely or as expected, due to lack of resources and availability.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Kaiser is well-managed, nothing to improve.
High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.
It's a great place, like a one-stop shop, with all specialties. Exceptional care is provided to our patients.
Truman is preferred due to its smaller size, allowing for a more personal experience compared to the larger KU hospital.
Highly skilled and capable doctors and nurses, confident and comfortable with their level of care, compared to healthcare options in Kansas City.
Nurses Say it Straight
These comments are not from nurses at HCA Florida Gulf Coast Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Quality of care varies based on factors including stress level, patient load, and staffing; sometimes we have 5-6 patients.
Great care, but lacking due to staffing and overwhelming workload. Might not be timely or as expected, due to lack of resources and availability.
Not recommended. Limited services and lack of complexity in patient care. Competent at stabilizing, but not experienced with serious illnesses.
Kaiser is well-managed, nothing to improve.
High-quality care, highly recommend hospital. Majority of patients satisfied. Patients are at the center of our care.
It's a great place, like a one-stop shop, with all specialties. Exceptional care is provided to our patients.
Truman is preferred due to its smaller size, allowing for a more personal experience compared to the larger KU hospital.
Highly skilled and capable doctors and nurses, confident and comfortable with their level of care, compared to healthcare options in Kansas City.
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on the CMS HCAHPS patient ratings and quality data, HCA Florida Gulf Coast Hospital may have some areas for improvement in terms of overall patient satisfaction. Patients have reported that the care team can sometimes be slow in meeting their needs. Additionally, the hospital's mortality rates are average for all measured conditions. However, it is worth noting that the hospital has an average ER wait time, with patients typically being seen and treated within 2-3 hours. Furthermore, the hospital excels in treating conditions such as heart attacks, resulting in lower readmission rates. Additionally, HCA Florida Gulf Coast Hospital has exceptional measures in place to prevent patients from acquiring infections during their stay.
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