CareLuminate Quality and Safety Report
Steward Coral Gables Hospital
3100 DOUGLAS RD
CORAL GABLES, FL
(305) 445-8461
Patient
Recommendation
Poor: Bottom 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
61%
Poor: Bottom 25% Hospital
Based on 61% of 356 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
59%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Steward Coral Gables Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels that the quality of care in their hospital is good, but wishes they could do more.
Would recommend for Ed, doctors knowledgeable, attending involved. Inpatient setting lacks resources, nurses burned out, semi-private rooms.
Less confidence in Truman Hospital due to witnessed missed diagnoses, disregarded patient complaints, and high workload.
Depends on what they need to be seen for. Excellent care for neurological issues, but understaffed and high turnover rate in cardiology.
Quality of care declined recently.
Excellent care, best possible for all.
Truly exceptional care, hardworking team, life-saving efforts, amazing unity.
Variable quality of care, some doctors untrustworthy.
Great care, physicians competent. Hospitals need better communication and information sharing. Important to have advocate. Busy, but seasoned nurses helpful.
Nurses Say it Straight
These comments are not from nurses at Steward Coral Gables Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse feels that the quality of care in their hospital is good, but wishes they could do more.
Would recommend for Ed, doctors knowledgeable, attending involved. Inpatient setting lacks resources, nurses burned out, semi-private rooms.
Less confidence in Truman Hospital due to witnessed missed diagnoses, disregarded patient complaints, and high workload.
Depends on what they need to be seen for. Excellent care for neurological issues, but understaffed and high turnover rate in cardiology.
Quality of care declined recently.
Excellent care, best possible for all.
Truly exceptional care, hardworking team, life-saving efforts, amazing unity.
Variable quality of care, some doctors untrustworthy.
Great care, physicians competent. Hospitals need better communication and information sharing. Important to have advocate. Busy, but seasoned nurses helpful.
Confident in loved ones coming, unique services, high specialty level in certain areas.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Steward Coral Gables Hospital demonstrates room for improvement in several aspects of patient care. Feedback from patients indicates a lower level of overall satisfaction, with some expressing that the care team can occasionally be slow in meeting their needs. The hospital's performance in measured mortality rates is average across the board. Additionally, while the average emergency room wait time is satisfactory, patients typically receive treatment within the range of 2-3 hours. Unfortunately, Steward Coral Gables Hospital has struggled to effectively address conditions such as heart failure, resulting in higher rates of patient readmissions. Another area of concern is the hospital's infection rates, which have been noted to be high. These factors highlight the need for continuous efforts to enhance the quality of care at this facility.
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