CareLuminate Quality and Safety Report
HCA Florida St Petersburg Hospital
6500 38TH AVE N
SAINT PETERSBURG, FL
(727) 384-1414
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
58%
Weak: Bottom 20% Hospital
Based on 58% of 401 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
56%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.

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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at HCA Florida St Petersburg Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
There are areas for improvement, good community hospital overall, but for critical issues, seek treatment elsewhere.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Quality of care is very good, not outstanding. Some staff members seem inadequately trained, but teamwork, cohesiveness, and management support are outstanding.
Nurses Say it Straight
These comments are not from nurses at HCA Florida St Petersburg Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Good hospital, no problem with someone going, not as advanced in technology, environment needs updating.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Mostly comfortable, excel in cardiology, majority of hospitalists are excellent, lack expertise in certain specialties, ICU's care and knowledge level needs improvement, young nurses lack experience.
There are areas for improvement, good community hospital overall, but for critical issues, seek treatment elsewhere.
Staffing is inadequate, mostly composed of new grads, and experienced nurses are leaving, raising doubts about their skills.
Decline in hospital quality since Adventist Health took over, more confident in ICU, depends on loved one's unit.
Quality of care is very good, not outstanding. Some staff members seem inadequately trained, but teamwork, cohesiveness, and management support are outstanding.
Not recommend for all family, but good overall. Top cardiology surgeon. Recommend specific unit. Coworkers welcoming. Solid staff. Manager and peers are supportive. Tricky location. High drug overdose and homeless population.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Based on CMS HCAHPS patient ratings and quality data, HCA Florida St Petersburg Hospital shows room for improvement in terms of overall patient satisfaction. Patients have reported instances of the care team being slow to meet their needs, as well as challenges with communication regarding discharge and follow-up instructions. Additionally, there have been significant challenges reported by patients regarding transitions between different departments within the hospital. Although the hospital displays average mortality rates, it performs well in preventing infections among its patients. The emergency room wait time at the hospital is average, with patients being seen and treated within an average of 2-3 hours.
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