CareLuminate Quality and Safety Report
Lakeland Regional Medical Center
1324 LAKELAND HILLS BLVD
LAKELAND, FL
(863) 687-1100
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
65%
Below Average: Bottom 50% Hospital
Based on 65% of 4,277 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
64%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Lakeland Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
ICU is strong, received award, ED is chaotic, biggest in the area, challenging to manage.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.
Choose nurse and doctor carefully, no concerns when transferring patients to ICU or MedSurg.
I would recommend this hospital for good quality care; I have worked and been a patient here.
Excellent care, well staffed.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Strongly recommend hospital over others, highest level of care in emergency, critical care, and pediatrics in Portland area.
Nurses Say it Straight
These comments are not from nurses at Lakeland Regional Medical Center but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
ICU is strong, received award, ED is chaotic, biggest in the area, challenging to manage.
Reservations about care quality, uncomfortable bringing family, residents still learning, physicians don't listen, not enough time to educate, shortages, concerned about safety.
St. Joseph's is a good hospital despite some unfavorable experiences, with sometimes malfunctioning equipment causing upset amongst patients.
Trust the quality of care, well-rounded specialties, great team, concerns about high utilization of LVNs compared to RNs.
Choose nurse and doctor carefully, no concerns when transferring patients to ICU or MedSurg.
I would recommend this hospital for good quality care; I have worked and been a patient here.
Excellent care, well staffed.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Strongly recommend hospital over others, highest level of care in emergency, critical care, and pediatrics in Portland area.
Our systems hinder us, we miss truly listening to patients. Failed treatments and lack of comprehensive care. Advocate needed 24/7.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Lakeland Regional Medical Center maintains an average overall patient satisfaction rating, ensuring that patients receive satisfactory care during their stay. The hospital displays an average ER wait time, with patients typically seen and treated within 2-3 hours. However, the hospital has room for improvement in treating conditions such as heart failure and pneumonia, as some patients may need to return to the hospital for further treatment. On the positive side, the hospital excels in preventing infections, surpassing the average standard of care within the healthcare industry.
Nearby Hospitals
Bartow Regional Medical Center
BARTOW
Patient Recommendation
Estimated Nurse Recommendation
Above Average: Top 50%
74%
of Nurses Recommend to Their Loved Ones
South Florida Baptist Hospital
Patient Recommendation
Estimated Nurse Recommendation
PLANT CITY
Below Average: Bottom 50% Hospital
67%
of Nurses Recommend to Their Loved Ones
Winter Haven Hospital
Patient Recommendation
Estimated Nurse Recommendation
WINTER HAVEN
Below Average: Bottom 50% Hospital
63%
of Nurses Recommend to Their Loved Ones
Florida Hospital Zephyrhills
Patient Recommendation
Estimated Nurse Recommendation
ZEPHYRHILLS
Poor: Bottom 25% Hospital
61%
of Nurses Recommend to Their Loved Ones
Adventhealth Heart Of Florida
Patient Recommendation
Estimated Nurse Recommendation
DAVENPORT
Concerning: Bottom 10% Hospital
48%
of Nurses Recommend to Their Loved Ones