CareLuminate Quality and Safety Report
Adventhealth Lake Wales
410 S 11TH ST
LAKE WALES, FL
(863) 676-1433
Patient
Recommendation
Concerning: Bottom 10% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
55%
Concerning: Bottom 10% Hospital
Based on 55% of 416 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
52%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Adventhealth Lake Wales but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Quality of care in hospital varies by unit, some excel while others fall short.
Nurses Say it Straight
These comments are not from nurses at Adventhealth Lake Wales but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Striving for best care, focusing on patient satisfaction, proud of being recognized as top 100 hospital, only one in Tracy.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.
Unsafe practices, old and disconnected systems, poor safety practices. Don't go there, I wouldn't refer my loved ones to Dameron Hospital.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Quality of care in hospital varies by unit, some excel while others fall short.
Quality of care is average to above average.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Adventhealth Lake Wales has received low overall patient satisfaction ratings according to the CMS HCAHPS patient ratings and quality data. The hospital demonstrates average performance in every measured mortality rate, suggesting a standard level of care in this aspect. Notably, Adventhealth Lake Wales excels in providing low emergency room wait and treatment times, with patients receiving care in under 2 hours. However, there is room for improvement regarding the hospital's ability to effectively treat conditions like pneumonia, as patients tend to return for further treatment. Additionally, Adventhealth Lake Wales faces challenges in managing high infection rates, indicating a need for enhanced infection control measures.
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