CareLuminate Quality and Safety Report
Adventhealth Ocala
1500 SW 1ST AVE
OCALA, FL
(352) 351-7200
Patient
Recommendation
Poor: Bottom 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
62%
Poor: Bottom 25% Hospital
Based on 62% of 2,044 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
61%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Adventhealth Ocala but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Exemplary care; competent nurses and doctors. I would choose St. Joseph for receiving care.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Very good care, small hospital, limited services, up-to-date facilities
Nurses Say it Straight
These comments are not from nurses at Adventhealth Ocala but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Exemplary care; competent nurses and doctors. I would choose St. Joseph for receiving care.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
Some departments provide better care, but my department is run well. There are often issues with understaffing and past errors.
Overall, the nurse does not recommend the ED due to issues and disagrees about referring loved ones because of the quality of care.
Great teamwork, but staffing ratios are a downside. Good doctors and nurses. Would recommend for family members.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Culture of safety is top priority, best in area; would choose prestigious hospital for surgery without hesitation.
Professional, efficient, confident in immediate care. Excellent transitions and collaboration with regular staff. Challenging with temporary staff, but overall seamless care.
Very good care, small hospital, limited services, up-to-date facilities
Confident in bringing adult loved ones, but iffy about MedSurg unit due to overworked nurses and inconsistent care.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Adventhealth Ocala is a hospital that has received low overall patient satisfaction ratings according to CMS HCAHPS patient ratings and quality data. Patients have reported that the care team can be slow at times in meeting their needs. The hospital's average ER wait time is typical, with patients typically being seen and treated within a timeframe of 2-3 hours. While the hospital does not perform well in treating conditions like heart failure to prevent readmissions, it does excel in ensuring that patients at the hospital are protected from infections.
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