CareLuminate Quality and Safety Report
HCA Florida Twin Cities Hospital
2190 HWY 85 N
NICEVILLE, FL
(850) 678-4131
Patient
Recommendation
Good: Top 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
78%
Good: Top 25% Hospital
Based on 78% of 323 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
80%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at HCA Florida Twin Cities Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Decent quality of care in our hospital.
Quality of care is average to above average.
Quality of care in hospital varies by unit, some excel while others fall short.
Nurses Say it Straight
These comments are not from nurses at HCA Florida Twin Cities Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.
Overall, good job, caring nurses, lack of medical oversight impacting care quality.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Exceptional compassion towards patients and families. Highly recommend St. Joseph hospital for loved ones, dedicated to addressing concerns.
Decent quality of care in our hospital.
Quality of care is average to above average.
Quality of care in hospital varies by unit, some excel while others fall short.
Quality of care is good overall, but varies by unit.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
HCA Florida Twin Cities Hospital exhibits high overall patient satisfaction, suggesting a positive experience for individuals seeking healthcare services. In terms of measured mortality rates, the hospital demonstrates an average performance across various categories. Furthermore, the hospital maintains an average emergency room wait time, with patients typically being seen and treated within 2-3 hours. However, it is worth noting that HCA Florida Twin Cities Hospital encounters challenges concerning high infection rates. These observations provide consumers with an impartial overview of the quality of care offered by the hospital.
Nearby Hospitals
Sacred Heart Hospital On The Emerald Coast
MIRAMAR BEACH
Patient Recommendation
Estimated Nurse Recommendation
Excellent: Top 10% Hospital
86%
of Nurses Recommend to Their Loved Ones
HCA Florida Fort Walton-Destin Hospital
Patient Recommendation
Estimated Nurse Recommendation
FORT WALTON BEACH
Poor: Bottom 25% Hospital
59%
of Nurses Recommend to Their Loved Ones
North Okaloosa Medical Center
Patient Recommendation
Estimated Nurse Recommendation
CRESTVIEW
Concerning: Bottom 10% Hospital
48%
of Nurses Recommend to Their Loved Ones
Santa Rosa Medical Center
Patient Recommendation
Estimated Nurse Recommendation
MILTON
Below Average: Bottom 50% Hospital
69%
of Nurses Recommend to Their Loved Ones
Gulf Breeze Hospital
Patient Recommendation
Estimated Nurse Recommendation
GULF BREEZE
Strong: Top 20% Hospital
82%
of Nurses Recommend to Their Loved Ones