CareLuminate Quality and Safety Report
Larkin Community Hospital Palm Springs Campus
1475 W 49TH ST
HIALEAH, FL
(305) 558-2500
Patient
Recommendation
Weak: Bottom 20% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
56%
Weak: Bottom 20% Hospital
Based on 56% of 184 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
53%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Larkin Community Hospital Palm Springs Campus but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Quality of care good, but understaffed like all hospitals.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Nurses Say it Straight
These comments are not from nurses at Larkin Community Hospital Palm Springs Campus but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.
Quality of care good, but understaffed like all hospitals.
Recommended for cardiac events, but limitations in resources can cause delays, particularly for non-cardiac cases. Top-rated for cardiac care in Kansas City.
Excellent care, 10/10. Personal experience confirms exceptional care, great staff, and high quality service at this hospital.
The hospital is okay, not too bad, but challenging due to frequent staff turnover, particularly in the ED.
Depends on reason for care, aware of patient needs, advise against if necessary care not provided, multiple factors involved.
Don't go to Dameron, policies and processes are not well put together, staff is unhappy, management doesn't pay attention to teams.
Our hospital provides good care with a dedicated nursing staff despite limited resources.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Larkin Community Hospital Palm Springs Campus has received low overall patient satisfaction ratings based on CMS HCAHPS patient ratings and quality data. Patients have reported challenges with communication regarding their discharge and follow-up instructions. Additionally, there are significant challenges experienced by patients during transitions between departments within the hospital. The hospital's performance in terms of measured mortality rates is average across the board. Furthermore, the hospital has a long average ER wait time, with patients waiting over 3 hours on average to be seen and treated. It is worth noting that the hospital struggles in effectively treating conditions such as heart failure to prevent patients from having to return. However, Larkin Community Hospital Palm Springs Campus performs above average in preventing infections among patients at the hospital.
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