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CareLuminate Quality and Safety Report

Jay Hospital

14114 ALABAMA ST
JAY, FL
(850) 675-4532

Patient 
Recommendation

Excellent: Top 10% Hospital

Patient Feedback

Nurse Feedback

Registered Nurse Feedback

84%
Excellent: Top 10% Hospital

Based on 84% of 30 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.

Estimated Nurse Recommendation
87%

of Nurses Recommend to Their Loved Ones

CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.

How Does CareLuminate Estimate The Nurse Recommendation Score?

With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42). 

While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US. 

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Nurses Say it Straight

We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:

Nurses Say it Straight

These comments are not from nurses at Jay Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Decent quality of care in our hospital.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Quality of care in hospital varies by unit, some excel while others fall short.

Nurses Say it Straight

These comments are not from nurses at Jay Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.

Very comfortable for family in ER, but strongly urge going somewhere else for higher level of care.

Excellent handling of stroke patients in the Emergency Department, but delays and lower quality care in med-surg floors.

Overall, the nurse feels the hospital has good quality of care, a strong sense of family, and knowledge of each other. However, some departments are stronger than others, with the ER currently being the weakest.

Overall, good care, outdated facilities, competent doctors, dedicated staff, highly skilled nursing, good patient care.

Highly recommend hospital, especially cardiology department. Shortage of staff, but not as dire as it seems.

Emergency Dept recommended for better care, floor nurses less welcoming due to heavy patient load.

Decent quality of care in our hospital.

Good care, recommend St. Luke's for accommodating patients, no discharge without proper follow-up.

Quality of care in hospital varies by unit, some excel while others fall short.

Quality of care is good overall, but varies by unit.

Summary of Hospital-Reported Data

The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:

Based on the CMS HCAHPS patient ratings and quality data, Jay Hospital demonstrates average performance in terms of mortality rates. Additionally, the hospital excels in providing efficient emergency care, with an ER wait and treatment time of less than 2 hours. However, it is important to note that Jay Hospital faces challenges in maintaining low infection rates.

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of Nurses Recommend to Their Loved Ones

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of Nurses Recommend to Their Loved Ones

I Want to Help CareLuminate Collect Feedback From the Nurses At This Hospital
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We will respond to you within one business day.

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