CareLuminate Quality and Safety Report
Adventhealth Deland
701 W PLYMOUTH AVE
DELAND, FL
(386) 943-4772
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
63%
Below Average: Bottom 50% Hospital
Based on 63% of 832 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
62%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Adventhealth Deland but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is good overall, but varies by unit.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Good quality care but shortage of doctors on the night shift; overall, we do well.
Nurses Say it Straight
These comments are not from nurses at Adventhealth Deland but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Quality of care is good overall, but varies by unit.
Perform high-quality care, but expect long wait times. Nice ICU, good team of physicians, surgeons, and providers. Overall, really good job.
Highly skilled staff and expertise in doctors make Portland Adventist a top choice for quality care.
Nursing care exceptional; quality of overall care dependent on assigned provider.
Depends on what they're looking for. Strong CT, cardiothoracic program. AHA-certified with stroke treatments, but all done via telehealth. Uncomfortable with Stanford consultations. Not for pediatrics.
Quality of care good, limited specialties, ask about medical needs before recommending, proud of nurses and physicians.
Good care after ER, but CNAs lack motivation, low morale, and provide subpar care without seeming to care.
"Our care is pretty good. We don't get enough credit. We are a smaller community hospital and we do pretty good work there."
Good quality care but shortage of doctors on the night shift; overall, we do well.
Great nurses, poor management, staffing issues, recommend other hospitals, lack of specialty doctors.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Adventhealth Deland provides average overall patient satisfaction and has average mortality rates for the measured conditions. The hospital maintains an average ER wait time of 2-3 hours, ensuring patients are seen and treated promptly. While the hospital may not excel in treating conditions like heart attacks to prevent rehospitalization, it does an exceptional job of preventing infections within its facility.
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