CareLuminate Quality and Safety Report
Cleveland Clinic Martin North Hospital
200 SE HOSPITAL AVE
STUART, FL
(772) 287-5200
Patient
Recommendation
Poor: Bottom 25% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
62%
Poor: Bottom 25% Hospital
Based on 62% of 2,257 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
61%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Cleveland Clinic Martin North Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Exemplary care; competent nurses and doctors. I would choose St. Joseph for receiving care.
Great teamwork, passionate staff, improved care with hospitalists, better communication, accessible doctors, and flexible availability.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
I would recommend this hospital for good quality care; I have worked and been a patient here.
Good quality care, highly skilled doctors, respectful treatment of staff and patients.
Valley Baptist hospital is definitely preferable over our hospital.
Great care, chaotic unit, busy, but team works tirelessly to meet everyone's needs to the best of our ability.
Doing their best with limited resources, but some nurses don't care. Advocate for your family member or pull the nurse card. Mixed recommendations.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Nurses Say it Straight
These comments are not from nurses at Cleveland Clinic Martin North Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Exemplary care; competent nurses and doctors. I would choose St. Joseph for receiving care.
Great teamwork, passionate staff, improved care with hospitalists, better communication, accessible doctors, and flexible availability.
Excellent quality of care with skilled team, teamwork, collaboration, and adequate staff including residents, interns, and nursing students.
I would recommend this hospital for good quality care; I have worked and been a patient here.
Good quality care, highly skilled doctors, respectful treatment of staff and patients.
Valley Baptist hospital is definitely preferable over our hospital.
Great care, chaotic unit, busy, but team works tirelessly to meet everyone's needs to the best of our ability.
Doing their best with limited resources, but some nurses don't care. Advocate for your family member or pull the nurse card. Mixed recommendations.
100% commitment to patients, amazing teamwork, not feeling alone, always room for improvement.
Overall feeling: Hospital care could be better post-pandemic; budget issues lead to cheaper supplies; core staff underappreciated; travel nurses given better incentives.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Cleveland Clinic Martin North Hospital has been rated as having a low overall patient satisfaction. Patients have reported that the care team can be slow at times in meeting their needs, and face challenges with communication about their medications. The hospital also has multiple significant high-patient-mortality concerns. Additionally, the hospital has an average ER wait time, with patients being seen and treated on average in 2-3 hours. However, it is important to note that the hospital has had some challenges with high infection rates.
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Cleveland Clinic Martin North Hospital
STUART
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of Nurses Recommend to Their Loved Ones