CareLuminate Quality and Safety Report
Orlando Health-Health Central Hospital
10000 W COLONIAL DR
OCOEE, FL
(407) 296-1820
Patient
Recommendation
Below Average: Bottom 50% Hospital
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
64%
Below Average: Bottom 50% Hospital
Based on 64% of 549 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
63%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
Learn More With Our Recently Published:
0
Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Orlando Health-Health Central Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Kaiser is well-managed, nothing to improve.
Overall, care is good, but staffing hinders quality.
I wouldn't recommend it.
Depends on what they need to be seen for. Excellent care for neurological issues, but understaffed and high turnover rate in cardiology.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Good quality care but shortage of doctors on the night shift; overall, we do well.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Great hospital, best we can, limited resources for optimal care including supplies, machines, and staffing.
Nurses Say it Straight
These comments are not from nurses at Orlando Health-Health Central Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Avoid hospital, few specialties, inexperienced staff, lack trust.
Kaiser is well-managed, nothing to improve.
Overall, care is good, but staffing hinders quality.
I wouldn't recommend it.
Depends on what they need to be seen for. Excellent care for neurological issues, but understaffed and high turnover rate in cardiology.
For neurology or stroke, definitely recommend our hospital. For other medical conditions, advise seeking treatment elsewhere.
Good quality care but shortage of doctors on the night shift; overall, we do well.
Lodi hospital is really good at taking care of patients, with caring nurses who do their best to ensure the best treatment.
Great hospital, best we can, limited resources for optimal care including supplies, machines, and staffing.
Good care, but depends on the individual.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Orlando Health-Health Central Hospital demonstrates average overall patient satisfaction, with an average rating for every measured mortality rate. Patients are typically seen and treated in the emergency room within a 2-3 hour timeframe, indicating an average ER wait time. However, the hospital does not excel in effectively treating conditions such as heart failure to minimize readmissions.
Nearby Hospitals
Adventhealth Orlando
ORLANDO
Patient Recommendation
Estimated Nurse Recommendation
Above Average: Top 50%
71%
of Nurses Recommend to Their Loved Ones
Orlando Health
Patient Recommendation
Estimated Nurse Recommendation
ORLANDO
Above Average: Top 50%
70%
of Nurses Recommend to Their Loved Ones
Orlando Health South Lake Hospital
Patient Recommendation
Estimated Nurse Recommendation
CLERMONT
Below Average: Bottom 50% Hospital
67%
of Nurses Recommend to Their Loved Ones
UCF Lake Nona Hospital
Patient Recommendation
Estimated Nurse Recommendation
ORLANDO
Strong: Top 20% Hospital
81%
of Nurses Recommend to Their Loved Ones
Adventhealth Waterman
Patient Recommendation
Estimated Nurse Recommendation
TAVARES
Below Average: Bottom 50% Hospital
68%
of Nurses Recommend to Their Loved Ones