CareLuminate Quality and Safety Report
Lee Memorial Hospital
2776 CLEVELAND AVE
FORT MYERS, FL
(239) 332-1111
Patient
Recommendation
Above Average: Top 50%
Patient Feedback
Nurse Feedback
Registered Nurse Feedback
74%
Above Average: Top 50%
Based on 74% of 4,045 interviewed patients who would definitely recommend this hospital. Interviews completed as part of HCAHPS patient feedback surveys. Public data not collected by CareLuminate.
Estimated Nurse Recommendation
75%
of Nurses Recommend to Their Loved Ones
CareLuminate does not have nurse interviews for this hospital currently, but is estimating the Nurse Recommendation Score based on the strong relationship between patient feedback and nurse feedback.
How Does CareLuminate Estimate The Nurse Recommendation Score?
With over 1,000 nurses having participated with CareLuminate to date, we have found that the relationship between hospital patient recommendation ratings and nurse recommendation ratings is very strong (p<.001, R-squared = .42).
While the two ratings are often similar, the comments from nurses are extremely important because they show an important 'inside view' into strengths or concerns in a hospital. CareLuminate is working towards offering nurse insights into every hospital in the US.
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Nurses Say it Straight
We have not started to research this hospital, but you can see what comments are for hospitals with similar patient satisfaction rates:
Nurses Say it Straight
These comments are not from nurses at Lee Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, every nurse goes above and beyond.
Satisfactory care for minor issues, but understaffed - patients need to advocate for themselves.
Quality of care is very good, trust colleagues with family members. However, understaffed, challenging to provide individualized care. Nursing staff works hard.
Quality of care at WakeMed North is pretty good. Would definitely recommend to a loved one. Low ratios allow personalized care. Staff genuinely loves what they are doing.
Labor and Delivery: Amazing care.
Stroke unit: Excellent care heard.
Excellent care, patient-first approach.
Highly recommend hospital for mother/baby care, complete confidence in department. Would not recommend residency clinic for OB/GYN services.
Depends on department.
Definitely recommend this facility. Enjoy working here and full confidence in quality of care provided to patients.
Nurses Say it Straight
These comments are not from nurses at Lee Memorial Hospital but are instead nurse comments from hospitals with a similar size and quality ratings for illustration of what feedback from nurses at a hospital of this size and quality might be.
Excellent care, every nurse goes above and beyond.
Satisfactory care for minor issues, but understaffed - patients need to advocate for themselves.
Quality of care is very good, trust colleagues with family members. However, understaffed, challenging to provide individualized care. Nursing staff works hard.
Quality of care at WakeMed North is pretty good. Would definitely recommend to a loved one. Low ratios allow personalized care. Staff genuinely loves what they are doing.
Labor and Delivery: Amazing care.
Stroke unit: Excellent care heard.
Excellent care, patient-first approach.
Highly recommend hospital for mother/baby care, complete confidence in department. Would not recommend residency clinic for OB/GYN services.
Depends on department.
Definitely recommend this facility. Enjoy working here and full confidence in quality of care provided to patients.
Covenant is one of the best hospitals, but I have concerns about the quality of care during the COVID pandemic.
Summary of Hospital-Reported Data
The Centers for Medicare and Medicaid Services requires hospitals to collect and report on hospital quality and patient satisfaction data. While the data can be dated (collected 1 to 4 years ago) the insights are an important view into hospital safety and quality. We looked through all of this data, and here is our summary of what we found:
Lee Memorial Hospital has an average overall patient satisfaction rating. However, it is important to note that the hospital has a long wait time in their emergency room, with patients waiting over 3 hours to be seen and treated. Additionally, the hospital does not perform well in treating conditions such as heart attacks, heart failure, and pneumonia, resulting in patients needing to return to the hospital. On the positive side, the hospital excels in preventing infections among its patients.
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